DRiV, a global leader in the automotive aftermarket, has launched Installer’s Advantage, a new DRiV-wide platform designed to address some of the most common challenges technicians face in the service bay.
Installer’s Advantage is built directly from the voice of the customer, translating on-the-ground shop insight into engineered product solutions. Accessible at the application level, Installer’s Advantage highlights design enhancements that simplify installation, save time, and reduce repeat repairs.
“Installer’s Advantage is a strong example of how DRiV grounds its engineering and design decisions in real-world shop insight,” said Joseph Saoud, vice president and general manager, U.S. and Canada, DRiV. “This program creates a consistent way to communicate that commitment across our brands, while reinforcing the value installers experience every day when they choose DRiV products.”
More Than 5,000 SKUs
Installer’s Advantage brings together more than 5,000 SKUs across the DRiV portfolio, each intentionally engineered to solve the pain points installers face every day.
Solving Challenges for Technicians
Each Installer’s Advantage-designated product is designed to solve a specific repair challenge identified by technicians, including:
- Saving installer time through design features that speed installation
- Simplifying the job by reducing unnecessary steps or rework
- Fixing known OE design issues that lead to premature failure
- Enhancing durability and longevity for longer service life
- Solving common customer complaints that drive comebacks
The program is grounded in extensive engagement with U.S. repair shops, driven by DRiV’s technical product specialists who visit tens of thousands of shops each year to gather first-hand installer feedback. DRiV said that insight fuels its engineering and product teams, ensuring solutions are designed with the realities of the service environment in mind.
